Customer Support
Context Help
If you get lost inside our web hosting Control Panel, the first thing you should do is push the Help button, which is visible on each and every page. A pop-up window will open. It offers in-depth information about all the actions that you can carry out on the page in question. Each context menu opens on the very same page so that you can quickly return to your work.
Video Tutorials
We have an extensive range of how-to videos explaining how to work with our Control Panel. They're created for those of you who would like to see how things are getting done rather than just reading articles. In this way, everyone can swiftly get to know our hosting Control Panel by simply watching our step-by-step tutorial video clips.
F.A.Q.
If you can't find the solution you are looking for, examine our extensive Frequently Asked Questions section, which includes questions asked by real customers and provides real solutions. We periodically update our FAQ section with new entries in order to embrace all the innovations and new additions to our system.
Ticketing System
If you still can't discover the answer you searching for in the Frequently Asked Questions database either, you can get in touch with our excellent team of customer service technicians available 24/7 and eager to assist you with any issue. Each trouble ticket you send will be replied to within 60 minutes (the average response time being only 20 minutes), so you will never have to wait a long time to receive an answer to your question.